Shipping policy
Thank you for shopping with So Tell Me This! We aim to make your order experience smooth and hassle-free. Please read our shipping policy below.
Shipping Locations
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We currently ship within Canada and the United States only.
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Unfortunately, we do not offer international shipping outside these regions at this time.
Shipping Costs & Customs
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Customers are responsible for all shipping costs at checkout.
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If applicable, customs duties or import fees are the responsibility of the customer.
Processing Time
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Orders are processed and shipped within 2–5 business days after purchase.
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You will receive a confirmation email with tracking details once your order is shipped.
Shipping Weight & Dimensions
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Shipping Weight per Unit: approx. 450 grams
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Unit Dimensions:
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Width: 3 inches
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Height: 4 inches
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Delivery Time
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Standard shipping within Canada & the U.S. usually takes 5–10 business days (depending on location and carrier).
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Please note that delivery times may vary due to external factors (weather, postal delays, etc.).
Lost or Delayed Packages
We are not responsible for packages delayed or lost by carriers. However, if you encounter an issue, please contact us and we’ll do our best to assist.
Questions?
For shipping inquiries, email us at shopsotellmethis@gmail.com